Refund policy

We have a 7 days return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@ozcompressors.com. 

If your return is accepted, we’ll send you an instructions. You can always contact us for any return question at sales@ozcompressors.com. 

Cancellations 
All orders cancelled after 48 hours are subject to a 20% administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order once returned item reserved which may take unto 5-15 working days.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at sales@ozcompressors.com. 

Please note that we follow supplier return and exchange policy.

Warranty
For all of our products, we follow manufacturer warranties. If you have any problems or defect we will refer you to our supplier/manufacturer for assist and they will deal with problems you have.